Spokane, Washington-based Roast House Coffee has been finding the groove in its newly opened first retail cafe, called First First Avenue Coffee, located in the historic Music City Building downtown.
The 3,000-square-foot space has 20-foot ceilings and a 40-foot U-shaped coffee bar where baristas engage with guests while preparing their drinks, some of which pass through a sleek ModBar system. A 450-square-foot mezzanine provides extra seating while overlooking the space below.
At the back of the cafe, a cupping area with a 2.5-kilo Diedrich roaster are on display in front of a 5-foot SCA/WCR Coffee Taster’s Flavor Wheel. Through public workshops, tastings, and demonstrations held in this space, customers are able to ask questions, experiment with different roast profiles and varieties, and learn more about coffee roasting and brewing.
Roast House Owner Deb Di Bernardo told Daily Coffee News that the business is growing each day since its opening six weeks ago.
“Here we are in Spokane, trying to sell 90+ coffees to people who don’t necessarily appreciate or understand why these coffees are special, or why they should pay more for them. With our wholesale program, this has been a big challenge,” Di Bernardo told DCN. “Retail has allowed us to feature these high quality, small-lot coffees on demand and give them a larger platform.”
After being approached by building owner and local developer Jerry Dicker regarding the possibility of opening a coffee shop, Di Bernardo stuck to her long-held pledge to never open a retail location, in order to maintain maximum focus on wholesale operations. As several weeks went by, Di Bernardo warmed to the idea that the shop could provide space to feature some of the most unique and interesting coffees Roast House is sourcing.
Di Bernardo is passionate about supporting programs and buying practices that will ensure a living wage is paid to everyone along the supply chain, and that the coffee is produced in an environmentally friendly manner, including shade grown and organic.
“My concern is that if these small producers aren’t supported well, their product will just go into the mix at the co-op and will be sold for considerably less just so that they can move their product,” Di Bernardo said. “Then they may start embracing the same practices as everybody else, which is to take out more of their natural habitat, like fruit-bearing trees, and plant less expensive coffee in order to increase their yield.”
Aaron Jordan, general manager of the company’s roasting operations, told DCN that having a larger platform to serve these coffees has helped from a roasting and sourcing perspective. Roast House is now able to purchase larger quantities and roast larger batches of the same coffee, thus increasing how much they are able to increase the farms’ profitability and the producers’ income.
Jordan said Roast House is now purchasing 80 percent of its coffees from the same producers year after year, allowing for those relationships to be built on trust and consistency. The other 20 percent has has comprised coffees that rotate through a limited-release program, featuring new sourcing partnerships or new regions of origin. an avenue to try out new partnerships or explore different origins. So far, Roast House’s limited-release offerings have come largely from importer Cafe Imports and from the Cup of Excellence green coffee auction program.
“So that’s what has allowed us to feature those higher-end coffees, and as we grow we’ve been able to support them more and more,” said Jordan. “There are a couple of producers that we’ve been working with for the last four years that we will be buying almost the entire production from this year, which is really kind of a cool opportunity for them to know they can count on us.”
This is commitment that the company does not take lightly. Di Bernardo believes that it is critical to follow through on those contracts and share the burden of risk during a down harvest year.
“Probably the most satisfying thing in my life is to know we’ve affected change in these communities,” Di Bernardo said. “We don’t shop for margins, we shop for relationships.”
First Avenue Coffee is now open at 1017 W. First Avenue in Spokane.
Lily Kubota
Lily Kubota is the managing editor and digital content manager for Roast Magazine. She is based in Southern California.
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